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Satellite products are famed for the reliability, and so when things do go wrong, the product is often very old or obsolete and the companies that supplied the goods have often been acquired by another company. Getting original manufacturers to support these products is often problematic, and replacing these products with new can be impractical given the tendering, testing and qualification costs.

Just such a situation arose when a customer within the Astrium group returned some equipment. It was used in a stabilized platform meaning replacing with new would have meant re-qualification costs. iSat used their skills and experience to repair the most obvious physical and electrical damage and for a reasonable fee prevented the long process of replacing with new media converters. This is just one example of many where iSat repair facility is able to save customers time and expense by using our skills and experience to repair defective equipment.

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